On this page
What this does
A trial is for trying SeroPayroll once. These messages mean a trial was already given:
- "This account, email or computer has already had a trial. Choose a plan to keep going."
- "This email or this device has already had a free trial. Buy a licence to keep going."
- "This employer's business number already had a free trial. Choose a plan to keep running payroll."
What to do
- Choose a plan. See Buy a plan, renew and manage seats.
- After you pay, the licence activates on this computer by itself.
- Your data stays. Nothing needs to be entered again.
Other trial messages
- "This trial key belongs to the computer it was started on. Choose a plan to use SeroPayroll here." The trial key will not activate on a second computer.
- "Your account has no active licence. Start a trial or choose a plan." Open the licence screen and start a trial if you have not had one.
What happens when the trial ends
The app opens read-only after the 14 days. You can still open, view, print, export and back up. Documents made under a trial keep their "not for filing" mark.
Good to know
- One trial per email, per computer and per employer business number.
- A trial allows one company and up to 25 employees.
- Deposit files, cheques, XML filings, the journal export and remittance CSV files are switched off during a trial.