Getting started

Seats, computers and deactivating a computer

How many computers a licence allows, and how to free a seat.

On this page

What this does

A licence allows a set number of computers, called seats. Each computer that activates the licence uses one seat. You can free a seat when you stop using a computer.

See your computers

  1. Go to Settings › Account.
  2. Look under Computers. Each row shows the computer, "Last seen" and a mark for This computer.
  3. The count reads like "2 of 3 computers".

The same count is in Settings › Licence under Computers: "2 of 3 in use".

Free a seat

From another computer or the web account:

  1. Go to Settings › Account.
  2. Find the computer you no longer use.
  3. Choose Deactivate. The seat is free.

From the computer itself:

  1. Go to Settings › Licence.
  2. Choose Remove key from this device. The app tells the licence service first, then clears the key.

If the seats are full

Activating on one more computer is refused with a message such as "This key is already in use on 3 computers", followed by the computer names. Deactivate one, then choose Check in now in Settings › Licence.

If a seat was freed while a computer was offline, that computer will ask again at its next check-in. If a seat is free, it succeeds. If not, it opens read-only with the reason.

Good to know

  • A trial key belongs to the one computer that started it.
  • Pasting a different key on a computer frees the old key's seat on that computer.
  • You can use SeroPayroll on the browser edition too. It counts as a computer for the browser profile.
  • Over the limit, you can still open, view, print, export and back up.

See it in your own numbers.

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