What this does
Two pages cover your SeroPayroll account and your licence. They do not need an open company.
Settings › Account
- Go to Settings › Account.
- Under Licences, see each licence: plan, status (Active, Trial, Expired, Revoked), "Until {date}" and "{used} of {seats} computers".
- Under Computers, see each computer and "Last seen {date}". Choose Deactivate to free a seat.
- Choose Buy or renew to open the plans on the web.
- Choose Refresh to update the page.
- Choose Sign out. The licence stays on this computer.
When offline, it says "Offline: showing the account as last seen."
Settings › Licence
- Go to Settings › Licence.
- Under Current licence, read Status, Plan, Edition, Licensee, Email, Issued, Expires and Limits. Limits read like "{companies} companies · {employees} employees per company · {seats} seats".
- Under Check-in, read "Checked in {date} · next by {date}", and choose Check in now to update.
- To add a key, paste it or choose Activate from file (.serokey).
- To start a trial or resend a lost key, use Get a key.
- Remove key from this device frees the seat and clears the key.
The status reads Active, Active, renewal due, Expired (read-only), Withdrawn (read-only), Check-in overdue (read-only) or Needs check (clock moved back).
Good to know
- Changing your email address, deleting the account and two-factor sign-in are not in the app.
- One account has one user. Users and roles inside a company file are a separate thing.
- Limits on companies and employees are reminders. They never stop an existing payroll.